Delivery Information

Delivery is usually within two working days by a national carrier. If an order is placed prior to 1pm it will usually be delivered the next working day, but this is not guaranteed. In the event that we are out of stock of the products you order, delivery will be dependent upon restocking, and you will be notified of an expected delivery date. Orders of quantities that amount to pallet deliveries should be placed before 12 noon for next day delivery. Guaranteed next day delivery, including pre-noon or pre 9am can be arranged at an extra charge. Please call for details. We do not currently ship orders to destinations outside mainland UK, except by prior arrangement.

All deliveries require a signature. Please check your order thoroughly prior to signing for it and If your product has been damaged in transit, please do not sign for it and kindly ask the delivery driver to return it, and you will be sent a replacement immediately. It is with regret that we cannot be held responsible if a delivery is signed for in good condition subsequently to have it reported as damaged in transit. Goods will be delivered during the working day Monday to Friday between 8.30 am and 6.00 pm. Saturday delivery can be arranged by request but will incur extra charges. Flat rate delivery charge on all orders below £99.00 excluding VAT is £9.99 plus VAT to UK mainland destinations, with the exception of Scottish highlands. Orders of £99.00 and above for delivery to the qualifying locations will be free of charge. Please note free delivery is not always offered on orders of bespoke products as larger frames incur higher shipping costs and we often have to charge a nominal amount to contribute to these expenses. This is detailed in the quotation. Deliveries to Isle of Wight and Isle of Man cost £20 plus VAT. We are not currently shipping to areas outside mainland UK, although customers are welcome to arrange for collection of orders from our warehouse.